Privacy Policy

Effective Date: 1 Jan 2020

Last Updated: 1 Jan 2020

1. Introduction

GrowProfitable Business Solutions Inc. (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers, users, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the British Columbia Personal Information Protection Act (PIPA).

By accessing our website or using our services, you consent to the practices outlined in this policy. If you do not agree with these practices, please refrain from using our services.

2. Information We Collect

We collect various types of personal information to provide and improve our services. The information we collect includes:

Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, billing address, and payment details.
Technical Information: Information about the device and internet connection you use, including IP address, browser type, device type, operating system, and geographic location.
Usage Information: Information on how you use our services, including pages visited, time spent on pages, and other behavioural data.

How We Collect Information

Direct Collection: Information you provide directly to us when you complete forms on our website, contact us, make purchases, or interact with customer support.
Automated Collection: Information collected automatically through cookies, log files, and other tracking technologies when you visit our website or use our services.
Third-Party Collection: We may receive information from trusted partners or service providers, such as payment processors or advertising networks, to support our services.

3. How We Use Your Information

We use personal information to deliver, improve, and personalize our services. Specifically, we may use your information to:

Provide Services: Fulfill your requests, process transactions, and provide the products and services you have requested.
Customer Support: Respond to your enquiries, provide customer support, and communicate updates regarding your account or transactions.
Marketing and Promotional Purposes: Send you promotional materials, offers, or other information about our services, subject to obtaining your consent where required.
Security and Fraud Prevention: Detect and prevent fraud, enforce our terms of service, and protect our systems and users.
Legal Compliance: Fulfill legal and regulatory obligations and respond to requests from law enforcement or other governmental authorities.

4. Legal Basis for Processing Information

Under British Columbia’s PIPA, we process personal information on the following lawful grounds:

Consent: Where you have given us clear consent to process your personal information for specific purposes.
Contractual Necessity: To perform contractual obligations under a service agreement with you.
Legitimate Interests: For purposes necessary to our business, where such processing does not override your rights and freedoms.
Legal Obligations: Where processing is necessary to comply with a legal obligation or regulatory requirement.

5. Sharing and Disclosure of Information

We may share your personal information in the following cases:

Service Providers: We engage trusted third-party service providers to assist with services such as payment processing, data storage, analytics, and customer support.
Business Partners: With your consent, we may share information with business partners for marketing and promotional activities.
Legal and Regulatory Compliance: We may disclose information to governmental authorities or other entities where required by law or to protect our rights, property, or users.

International Data Transfers

If your personal information is transferred outside Canada, we ensure it is protected through appropriate safeguards in accordance with British Columbia’s PIPA. We use standard contractual clauses or obtain your consent, where required, for these transfers.

6. Data Security

We employ stringent security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Our security practices include:

Encryption: Data is encrypted in transit and at rest where applicable.
Access Controls: Access to personal information is restricted to authorized employees and contractors who require it for business purposes.
Security Assessments: We conduct regular assessments and audits of our systems and data handling practices.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods are determined by considering:

Legal Requirements: We adhere to statutory or regulatory obligations regarding data retention.
Business Needs: Data is retained for as long as necessary to support our services and legitimate interests.
Your Consent: Where applicable, we will retain data in line with any agreements or permissions provided by you.

After the retention period expires, we securely delete or anonymize your personal information.

8. Your Rights

Under British Columbia’s PIPA, you have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete information.
Deletion: In certain cases, you may request that we delete your personal information.
Restriction: You may request a restriction on the processing of your information, subject to legal limitations.
Withdrawal of Consent: Where consent is the basis of processing, you may withdraw your consent at any time.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website, analyze site traffic, and tailor content to user preferences. The types of cookies we use include:

Essential Cookies: Necessary for basic website functionality.
Performance Cookies: Track site usage to help us understand user interactions and improve the website.
Marketing Cookies: Used to deliver targeted advertisements and measure the effectiveness of marketing campaigns.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete that information promptly.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make updates, we will revise the effective date at the top of this policy and notify you of significant changes through email or a notice on our website. We encourage you to review this policy periodically to stay informed of how we handle your information.

12. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:

GrowProfitable Business Solutions Inc.
Email: [email protected]
Phone: (604) 256-5640
Address: P.O. Box 16131, 1221 Lynn Valley Rd., North Vancouver, BC, V7J 2A1 Canada

13. Compliance with British Columbia’s Personal Information Protection Act (PIPA)

GrowProfitable Business Solutions Inc. adheres to the requirements of the British Columbia Personal Information Protection Act (PIPA) and is committed to ensuring that your personal information is handled transparently, securely, and in compliance with applicable privacy laws.